Hotel Bewertungen & Top Anbieter in Berlin

Waltraud F auf

Google

Sehr schönes, am Wasser gelegenes Restaurant. Tolle Räumlichkeiten, nettes Personal und lecker und liebevoll zubereitete Speisen. Wir waren alle vollauf begeistert.

udo b auf

Google

Wir wollten dort mit dem Boot anlegen und mit einigen Gästen die wir an Bord hatten Essen. Leider wurden wir sehr unfreundlich abgewiesen da anscheinend nur kleine Boote dort anlegen dürfen. Aussage des Kellners (sehr unfreundlich) ihr versperrt den Gästen die Aussicht. Schade...zumal wir schon öfter mit dem Boot dort waren. Wir werden dort nicht mehr essen gehen.

mark f auf

Google

Wenn jemand mal fühlen, will, wie Häftlinge lebten...aber dabei haufen Zaster für das Feeling bezahlen, hier seid Ihr gut aufgehoben :-) Das Hotel ist schon richtig gut!!!!

Yannick B auf

Google

We were initially impressed by the beautifully renovated former women's prison. However, our experience quickly turned negative due to poor customer service. Upon arrival, we were given a room on the 4th floor, which included air conditioning. We were in a hurry for our dinner reservation, but when we tried to take a shower, we realized there was no hot water. We called reception, explaining the urgency, but their first suggestion was to use the public sauna facilities—not a reasonable solution. When we objected, they initially said there was nothing they could do. Only after insisting did someone come to check, confirming what we already knew: there was no hot water. We later learned that the hotel was aware of similar issues in multiple rooms. Eventually, they moved us to a different room with hot water, but it was smaller, had no air conditioning, and had smaller windows. No apologies were made at any point. Before heading to dinner, I requested to speak with the hotel manager regarding compensation. I understand that technical issues happen, but it's the hotel's responsibility to handle them properly. When we returned, the night shift staff admitted that hot water issues had been affecting multiple rooms for some days already and that no technician had been called. The next morning, I went to the reception again to speak with the manager, only to be told that no manager was available on Sundays. The receptionists refused to discuss compensation. To make matters worse, as we left, we overheard them laughing about the situation. After a while, one of the staff members came after us and handed us two drink vouchers—too little, too late. We never received any follow-up, no attempt from management to address the issue, and no proper resolution. This was one of the worst customer service experiences we've had. While the architecture is worth seeing, I strongly recommend avoiding this hotel. Visit their bar if you're curious, but don’t stay here. It's basically Fawlty Towers behind a nice facade.

ARIADNI K auf

Google

Nice place it's just the rooms are a bit too small

louise k auf

Google

Rudeeee staffff. They screamed and cursed us out, they used VERY inappropriate language. They even threatened us! The staff-memeber who screamed at us lied about the rules and told us that it was not allowed to visit other bedrooms after 22:00. And we found bugs in the food (morning buffet). ELEVATOR DID NOT WORK! The owners are lying, we have never once been downstairs to get drinks💀 The situation took place in our bedroom. And the fact that the owners claims that we stole drinks proves that they fight with everyone, chileeee

Andre W auf

Google

Top Restaurant. Alles lecker und sehr gastfreundlich.

MUHAMMED D auf

Google

We came here because it has a 4,5 rating on Google maps but was disappointed. After we ordered we waited 1:15 hour. 4 table that came after us already eat and left. They were not apologetic at all.

Joshua W auf

Google

Great local bar, friendly staff and true old school kreuzberg vibes. Delicious beer 🍻!

Rajitha R auf

Google

We tried to pop in for a drink around 10pm and the bartender told us it was closed (despite it very clearly not being closed). Locked the door behind us. Walked past an hour later and the bar was still open. Bizarre experience.