Dear Eleni,
Thank you for your perfect rating! We're delighted that you had a great stay and hope to welcome you again soon.
All the best from Berlin
Kira and the aletto team
Me gustó mucho la habitación y la zona. Precio bueno. Buenas conexiones de trenes buses y metro. Si vuelvo a Berlín, repetiría
Dear Jose,
Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed the room, our convenient location, and the great transport connections. We'd love to welcome you back on your next visit to Berlin!
All the best from Berlin
Kira & the aletto team
We stayed in this hotel for 10 days. we traveled from Greece did Germany because of a school
Trip. at the pictures the hotel looked amazing. When we were looking at the pictures of the kids from booking the hotel, it looked wonderful. But when we got there, things were different. The rooms didn’t even have a fridge, and they were very very small the rooftop and the balcony are nowhere near how they look at the picture. Their customer service also…
Μειναμε στο ξενοδοχειο για δεκα μερες.
Ταξιδεψαμε απο Ελλαδα για μις σχολικη εκδρομη. Στις φωτογραφιες το ξενοδοχείο φαινεται ανεπαναλυπτο . Οταν βλεπαμε με τα παιδια τις φωτογραφιες απο το booking το ξενοδοχειο φαινοταν καταπλυκτικο . Οταν πηγαμε απο κοντα ξενερωσαμε για τα καλα. Τα δωματια δεν ειχαν ουτε ψυγειο κ ηταν παρα πολυ μικρα. Η ταρατσα κ η αυλη δεν ρχουν καμια σχεση με τις ψευτικες φωτογραφιες. Η εξηπηρετηση τους ηταν αθλια. Αρχικα δε…
The lack of flexibility and understanding of the management of this property is rather shocking. I could not travel due to my wife emergency surgery, yet the hotel refused any kind of refund under the fact that I choose a non refundable policy, when at the time of the booking during the ITB, it was the only option available. There are just here for the cash... No hospitality mind at all, not understanding of their guests...
Dear Budhaditya,
Thank you for your feedback! We're glad to hear you had a good stay with us. If there's anything specific we can improve to make your next visit even better, please don't hesitate to let us know.
All the best from Berlin
Kira and the aletto team
Dear Imre,
Thank you for your review! We're happy that you had a good stay with us. If there's anything we can improve to make your next visit even better, we'd love to hear your feedback.
All the best from Berlin
Kira and the aletto team
Eravamo un gruppo composto da 5 ragazze e abbiamo soggiornato per 4 notti in questo hotel.
Una bellissima scoperta, la camera per 5 persone è un po’ piccola ma ha tutto il necessario, la pulizia delle camere è abbastanza buona.
La posizione è ottima, dall’aeroporto in 45/50 minuti di treno arriverete alla stazione di Zoologischer Garten e in neanche 5 minuti di camminata sarete all’hotel.
Inoltre hai tutto a disposizione per raggiungere ogni post…
Dear Guest,
Thank you for your wonderful and detailed review! We're delighted that you and your friends had such a great experience at our hotel. It's great to hear that you found the location convenient and the cleanliness up to standard.
We're especially happy that our team made your stay even more enjoyable—Elisa and Ahmed will be thrilled to receive your kind words! The communal area and panoramic terrace are indeed some of our favorite spots, and we're glad you made the most of them.
We hope to welcome you back on your next visit to Berlin!
All the best from Berlin
Kira and the aletto team
Wir würden das Hotel bei der nächsten Berlinreise als Familie wieder nutzen.
Lieber Jens,
vielen Dank für Ihr positives Feedback! Es freut uns sehr, dass Sie sich als Familie wohlgefühlt haben und unser Hotel für Ihre nächste Berlinreise wieder in Betracht ziehen. Wir freuen uns schon auf Ihren nächsten Besuch!
Liebe Grüße aus Berlin
Kira und das aletto-Team
La struttura è molto organizzata, colazione ottima, aggiungerei solo delle pietanze dolci. La posizione è molto vicina ai mezzi di trasporto, negozi, bar e ristoranti. Il valore aggiunto è stato Francesco con i suggerimenti ed indicazioni per godere alò meglio il nostro soggiorno.
Dear Annachiara,
Thanks so much for your kind feedback! We're happy to hear that you enjoyed our well-organized hotel and the great breakfast. We'll definitely take your suggestion about adding more sweet options into consideration.
It's also wonderful to know that Francesco made a positive impact on your stay with his tips and recommendations. We'll make sure to pass on your compliments to him!
Looking forward to welcoming you back on your next visit to Berlin!
Best regards,
Davina and the aletto Team
Liebe Steffie,
Vielen Dank für deine Bewertung! Es freut uns, dass dir dein Aufenthalt insgesamt gefallen hat. Wenn es etwas gibt, das wir verbessern können, lass es uns gerne wissen. Wir hoffen, dich bald wieder bei uns begrüßen zu dürfen!
Liebe Grüße,
Davina und das aletto Team
Direkt an der S Bahn Station. Zoo und Aquarium sowie die Gedächtniskirche sind sehr leicht zu erreichen.
Liebe Lena,
Vielen Dank für deine Rückmeldung! Es freut uns, dass dir die Lage unseres Hotels gefallen hat. Die Nähe zur S-Bahn Station macht es wirklich einfach, die wichtigsten Sehenswürdigkeiten der Stadt zu erreichen. Wir hoffen, dich bald wieder bei uns begrüßen zu dürfen!
Liebe Grüße,
Davina und das aletto Team
Vielen Dank für die tolle Bewertung! Es freut uns sehr, dass du deinen Aufenthalt bei uns genossen hast. Wir hoffen, dich bald wieder bei uns begrüßen zu dürfen!
Liebe Grüße,
Davina und das aletto Team
Ist wirklich ein super hotel, mit super Aussicht, Zimmer sind sauber, im Erdgeschoss schöner Aufenthaltsraum, wo man auch die Möglichkeit hat mit Freunden Gesellschaftsspiele zu spielen, top.
Lieber Emre,
Vielen Dank für dein tolles Feedback! Es freut uns sehr, dass dir die Aussicht und der Aufenthalt bei uns gefallen haben. Auch die Gesellschaftsspiele im Aufenthaltsraum kommen immer gut an! Wir hoffen, dich bald wieder bei uns begrüßen zu dürfen.
Liebe Grüße,
Davina und das aletto Team
Dear Robert,
Thank you for your feedback and positive review! We're glad to hear that you enjoyed your stay. We hope to welcome you again soon!
Best regards,
Davina and the aletto Team
Out of the 150+ hotels I've stayed at, this is BY FAR the worst one. I would ask for a refund but I don't want to go back there. For starters, the reception was unnecessarily rude. A young lady probably 25 who couldn't speak fluent german orEnglish was hard to understand. She gave us the dirtiest looks just because we weren't in the premium room. Once we got to our standard room, things went south when I saw the DISGUSTING bed. I attached a pictu…
In meinem Bett waren Käfer, es war dreckig und die Mitarbeiter waren sehr unhöflich. Ich würde nicht empfehlen dieses Hotel zu buchen.
Me encantó el hotel. Estaba limpio, era super silencioso, había zona de ocio para tomar algo y comer cosas de fuera si te apetece. El bar es genial, con música y buen ambiente. Volvería mil veces
Dear Sara,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us. It's great to know that you appreciated the cleanliness, quiet atmosphere, and the relaxing lounge area. We're also happy you liked the bar and the ambiance. We’d love to welcome you back anytime!
Best regards,
Davina & the aletto Team
Lieber Christoph,
Vielen Dank für dein Feedback! Es freut uns zu hören, dass dein Aufenthalt insgesamt positiv war. Wenn es noch etwas gibt, das wir verbessern können, lass es uns bitte wissen!
Beste Grüße,
Davina & das aletto Team
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