Koffergeschäft Bewertungen & Top Anbieter in München

Gisela H auf

Google

Ich habe bei Hetzenecker am Karlsplatz einen Hartschalenkoffer gekauft. Die Beratung durch die sehr freundliche und kompetente Verkäuferin Frau Micha war ausgesprochen gut. Einziger Minuspunkt: ich hätte mir mehr Auswahl gewünscht, bei der Größe des Ladens ist ein „mehr“ aber vermutlich kaum möglich.

fun2mas auf

Google

Leider gibt es in dem Geschäft kein Geld zurück,nur ein Gutschein.

Nils G auf

Google

Super freundliche und nette Beratung!

Efrosini K auf

Google

The service was the worst I have ever experienced in Europe. No one helped me, I found the product I needed on my own and when I asked for an invoice they didn't give it to me. They said they didn't have invoices and she wanted to give me a handwritten paper like we were in 1900. At the end they called me stupid and told me to go back to my country. The total cost was around 120€. I lost the tax deduction as EU gave me the right.

James T auf

Google

東西品質好

Dan auf

Google

We bought a backpack here. Worst customer service we have ever experienced. Took us 20 minutes.

Peter F auf

Google

Spontankauf. Sehr gute Beratung

Johannes S auf

Google

Bad service and quality. When trying to get a bad quality product replaced/fixed I was very rudely rejected even though they explicitly sold it with warranty. Edit: The store owner filed a complaint against this review claiming they don't know me, which is not surprising given this is a cash only walk-in business. I recommend investing into service and communication training of your employees + a better warranty policy instead of lawyer.