Wunderflats GmbH

Shane O

This site is a scam, they overcharge for all rentals way above market price and charge consumers a 249€ fee to use the site. I used them for a flat where I was being harassed by the landlord with backhanded passive aggressive behaviors and comments, e.g., I needed "special treatment" or I should know better about German things before I moved here. I was even woken up around midnight while recovering from 3 emergency surgeries to "help" prevent da…

Antwort des Unternehmens

Dear Shane, thank you for taking the time to provide your feedback. We regret to hear about your experience, and we take such concerns very seriously. Our goal is to ensure that every interaction on our platform is respectful and that fair dealings are upheld between tenants and landlords. We are committed to thoroughly investigating your situation and have already informed our team about your case. We will work diligently towards a resolution. If you have any additional information to share, please don’t hesitate to reach out to our Support Team at support@wunderflats.com or at +49 30 120 86 22 0. Best regards, Team Wunderflats

Vor 6 Stunden auf

Dirk P

Für Vermieter nicht zu empfehlen, da leider schlechte Prüfung der Mieter:innen vor Vertragsschluss; langwierige Richtigstellung der Fehler in Streitfragen! Eine Mieterin hatte falsche Angaben gemacht, ohne das Wunderflats und ich es vor Vertragsschluss bemerkten. Erst unter Androhung einer schlechten Rezession wurde der Vertrag vom 13. Juli mit der Mieterin aufgehoben. Die Buchung ist auch mehrere Monate nach Vertragsschluss auch am 18. September…

Vor 6 Stunden auf

Ravi K

Better communication and joyful

Vor 8 Stunden auf

veli c

Renting an apartment with Wunderflats is a great option and experience. I was very pleased with the experience and rented my apartment. I would especially like to thank Jana Ladwig, who was there for us every step of the way. She was very helpful and kind.

Vor 9 Stunden auf

Furkan A

My contact at Wunderflats, Muhamed S., was very helpful and responded to all my questions very quickly. He communicated with the landlords and resolved every issue as soon as possible. Thank you, Muhamed S.

Vor 9 Stunden auf

Amanda W

Wunderflats offers a very smooth and convenient process to book an apartment. Great service from Milan M. and the team- they helped resolve a booking issue within minutes.

Vor 10 Stunden auf

Oleksiy B

Thanks for help and service. Especially for assist by Walid Jiryes.

Vor 12 Stunden auf

Ahmet G

It was very easy and successful also thanks a lot to Laura Lochmann for her kind help

Vor 12 Stunden auf

Hans-Eric U

If I could give zero stars I would. I pay extra for the Wunderflats plus "service" so that the flat is managed on my behalf. For the last 2 months my tenant has not paid the rent. I finally got last month's rent a month late, but this month's rent has not been paid. I have tried contacting Wunderflats on a daily basis to find out what is going on. I received a WhatsApp message telling me the tenant is now moving out. He has a contract for a furth…

Vor 15 Stunden auf

Susanne

Digitalisierter Prozess, schnelle Abwicklung, Account Manager Muhamed S. hat alle Fragen zeitnah und in vollem Umfang beantwortet.

Mari A

Antwort des Unternehmens

Dear Mari, thank you for your 5-star rating! We're thrilled that you had a positive experience. If you need any further assistance, feel free to reach out. Best regards, Team Wunderflats

Venkateswaran R

Antwort des Unternehmens

Dear Venkateswaran, thank you for your 5-star rating! We appreciate your positive feedback and are glad to know you had a great experience with Wunderflats. Best regards, Team Wunderflats

Muhammer A

Kaum ist der Vertrag abgeschlossen, kommt der angebliche Vermieter um die Ecke und teilt mit, dass aufgrund eines internen Fehlers das Zimmer die erste Woche des Einzugsdatum noch belegt sei. Was sind das für üble Machenschaften?

Navdeep S

Martin B

Support was helpful with any questions we had as we were new to the process (Benjamin)

Antwort des Unternehmens

Dear Martin, thank you for your positive feedback! We're glad to hear that Benjamin was helpful and provided the support you needed throughout the process. We’re always happy to assist, especially when navigating something new. Please feel free to contact us, if we can be of any further assistance. Best regards, Team Wunderflats

Gabriela S

I had a fantastic experience with Wunderflats! The platform made it incredibly easy to find the perfect apartment in Berlin. The process was smooth, and everything was handled professionally. A special thanks to Kevin from customer service, who went above and beyond to answer all my questions and ensure that everything was sorted out quickly. His kindness and efficiency made the whole experience stress-free. Highly recommend Wunderflats to anyone…

Antwort des Unternehmens

Dear Gabriela, thank you for your wonderful feedback! We’re delighted that you had a fantastic experience with Wunderflats and found the perfect apartment in Berlin. It’s great to hear that Kevin went above and beyond to assist you and made the process stress-free. We appreciate your recommendation and are always here to help! Best regards, Team Wunderflats

Rahul M

Antwort des Unternehmens

Dear Rahul, thank you for your 5-star rating! We’re thrilled that you had a great experience. If you need any further assistance, feel free to reach out. Best regards, Team Wunderflats

Francois

Great service and support!

Bagstage G

Yeah! Eine Firma mit Telefon und Mitarbeitern, die auch dran gehen! Die Abwicklung lief unkompliziert, die Kommunikation war super, es war immer telefonisch jemand erreichbar, und auf E-Mails kam auch zeitnah eine Rückmeldung.