I Thought this would be a good experience , but I knew it would start going down hill, with late shipping, Then delay. I was shocked when I found the product wasn't factory sealed. But I though they must have made a mistake. OH NO! The item was faulty....
Sent the item back....they state so many time they never got it!
I then forward parcel force record, which shows they have got it over a couple of week!
It seem like a battle with customer se…
We have thoroughly investigated your case and have found several inconsistencies in your claims. Upon receiving the returned item, we discovered that it was not the original product we sent. The condition of the product indicated that it was already for a long time used and did not meet our quality standards for new products. This leads us to believe that this is a deliberate attempt to defraud our company by sending us an old, used Toothbrush. Given our evidence of shipping a correctly new and functional product, we will be taking further steps to address this matter. Grooves.Land
Vielen Dank für deine positive Bewertung. Wir hoffen dich bald wieder bei uns begrüßen zu dürfen.
Beste Grüße, Grooves.Land
Une partie de la marchandise volée par le livreur…..
Have you already contacted our support team regarding this matter? We can file a damage or loss claim with the carrier within 7 business days, provided you document the loss with a written statement.
Please let us know if you need further assistance or if you have already taken these steps.
Thank you for your cooperation.
Grooves.Land
I have purchased on two separate occasions and both have been great. They have music that I have had difficulty finding in the states and with free shipping if you spend over $33 it's worth it. Shipping time is great considering items do have to go through customs. Packaging is secured and items arrive in brand new condition with no cracks to any cases. The best part is you can get free gifts depending on the amount spent on your order.
If you st…
We wanted to take a moment to express our sincere gratitude for your 5-star review on Google. Your positive feedback is greatly appreciated and helps us continue to improve our services.
Thank you for choosing our company, and we look forward to serving you again in the future. Grooves.Land
Super Shop. Alles perfekt. Gerne wieder.
Wir freuen uns sehr über Ihr positives Feedback. Wir freuen uns darauf, Sie auch in Zukunft wieder bedienen zu dürfen. Grooves.Land
super Einkauf,schnelle Lieferung und dazu auch noch preiswerter als bei anderen Anbietern wie z.B. jpc.
Wir freuen uns sehr über Ihr positives Feedback. Wir freuen uns darauf, Sie auch in Zukunft wieder begrüßen zu dürfen. Grooves.Land
3 items ordered and received although the customs cost put the price around pricing for elsewhere. Happy with the service.
absoluter rotz. haben ewig für die lieferung gebraucht. als ich fragte wann sie kommen würde, meinten sie in ein paar wochen, aber wenn ich mehr bezahle könnten sies schneller liefern. sowas zu schreiben, wenn man selber im verzug ist…. eine frechheit. im endeffekt haben sie meine buchung storniert und meinten sie wollen mir nicht die platte gar nicht liefern. die hunde
wir möchten Sie höflich darauf hinweisen, dass wir eine respektvolle Kommunikation sehr schätzen. Bei uns arbeiten Menschen, die ihr Bestes geben, um Ihnen zu helfen. Wir bitten Sie daher, von beleidigenden Äußerungen abzusehen.
Vielen Dank für Ihr Verständnis! Grooves.Land
BOM DIA, I DID NOT RECEIVE THE ORDER IN MY HOUSE, I WOULD LIKE TO GET ANY INFORMATION AND KNOW WHAT IS HAPPENING
Your order was successfully delivered on January 16th. which you can check on the tracking link which we have send you. Best Regards, Grooves.land
I got my package today it took a long time but i like it i will be ordering again
Even though Groovesland sent the CD 2 days after ordering, it took 10 days to travel to Belgium. But I'm so glad it arrived, well packaged, in perfect condition.
I received two Steven Wilson cds in the post yesterday. I was delighted with them. I waited a short while on my delivery due to the situation in Holyhead affecting deliveries. I feel it was worth the wait and I enjoy doing business with Groovesland
No item, lost my money. It's a scam
Hat alles super geklappt.
I've been waiting for about three weeks I've been scammed I don't have any money or the microwave I bought
Versand dauert ewig, leider! Kundenservice reagiert ebenfalls nicht!!! Nicht zu empfehlen…
Todo genial, tanto entrega como la rapidez de la misma, Feliz Navidad y Próspero Año Nuevo
Great service and delivered quickly
Google