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Dieses Unternehmen wird aktuell mit durchschnittlich 4.25 von 5 Sternen bewertet (Note “Gut”). Grundlage hierfür sind 412 Kundenbewertungen auf 1 Bewertungsportal. Mehr Infos
Positiv
84%
Neutral
6%
Negativ
10%
Google
Google
412 Bewertungen
A
Ahmed

I’ve flown through FRA many times and finally decided to give this hotel a try, and I’m glad I did. Their base rate is €94 for a minimum stay of 3 hours, and €20 for each additional hour, so a bit pricey. The room had everything you’d expect of a small ‘capsule’ style room. Although the room was relatively clean, I did find a hair on one of the pillows, which depending on how sleep deprived you are really may not matter. I was amazed at how quie

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Robert H

Unforgettable friendly service from Andrés & her colleague Milena.... We were in such a special need of seeing special ppl & God made this happened! Many many Thanks to you Andrés & colleagues 🙏

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Anjan A

Rooms are tiny, but bring a great comfort during the long journey with a convenient location right inside the Airport so close to international terminals.

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LisaBurk A

The room was tiny but so cool. It was an experience for a short layover. It was creepy walking through the airport in the middle of the night, but overall very safe.

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Sergei

Well, I am glad the hotel exists. Very nice that it is located within the transit area, so you don't have to have a German visa to stay here. Also, if you have a long connection time and can't exit the airport it is worth it to book a room rather than sleep on the benches. That said, the prices are insane. Sure, it is one of a kind and very convenient, but the rooms are like coffins and paying almost around 300 euros a night is criminal. Yes, I w

B
BR

The best value for money, especially if you have a long layover. The service is excellent. The rooms are clean and cosy and make you feel very relaxed.

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Marco U

Great location right outside the gate Z25, perfect for an after flight relax, shower and nap. Don’t buy an expensive business class ticket, relax after in these room before your next flight. Prices are affordable. Room was very clean, new, you have everything you need. I will stop here every time moving forward.

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Kevin S

We picked this hotel specifically to avoid having to go through security for our exiting flight. Unfortunately, there doesn't seem to be any way to get from the Z concourse (where the hotel is) to the B concourse (where our non-Schengen flight departed) without exiting and re-entering security. So we paid a LOT of money for a TINY room, without really getting any benefit. On the plus side, it was quiet, so we slept well. To find the hotel, follo

Antwort des Unternehmens
Dear Kevin, thank you for your review. We're sorry to hear that. The only way to enter the B concourse without going trough security again is to use the bus shuttle which unfortunately only operates until 1 pm. Other than that you can use the skyline train or walk. Our staff is always happy to give you the best and shortest opportunities. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel
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Archana M

This is the most helpful airport hotel that I know off, they are very much service oriented and understand people's concern. The way they have treated my mom when she missed her connecting flight due to flight delay is commendable, I am very much indebted to them

Antwort des Unternehmens
Hi Archana, thank you for your kind review. We're very happy to hear about your great experience with us. Our staff is always happy to help. We hope your mom had a pleasant stay and a safe ongoing journey. We hope to welcome you guys back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel
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Сергей Р

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Justinas Č

Antwort des Unternehmens
Hi Justinas, thank you for your review. We're happy to see that your enjoyed our accommodation. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel
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Gregory Z

Very convenient in terminal hotel that you can rent by the hour. Shower, large bed with a firm (thank you!) mattress and soft pillow, and a TV if you cannot fall asleep. Speedy check in, clean and quiet rooms. What else would you need after a transatlantic flight with a long stopover? I will definitely return to this place.

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Antwort des Unternehmens
Hi Gregory, thank you for your great review. We're happy to see that you enjoyed your stay with us and our accommodation. We look forward to welcoming you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel
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amani j

The room had no window, no toothbrush and no toothpaste. We had to stay because our flight on Lufthansa was cancelled. We were also given a dinner consisting of a packet of chips, water, biscuits and a pack of Indomie with shrimp. I am allergic to sea food and gluten . Is this considered dinner after staying at the airport for 12 hours?

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Antwort des Unternehmens
Hello Amani, thank you for your review. We're sorry to hear that you were not fully satisfied. We do have rooms with windows which you can always upgrade to. We alsohave all necessary toiletries which our reception will always hand out to you if needed. The snack bags are everything we can offer since we don't have a restaurant but there are plenty of restaurants in the terminal. Our staff is happy to reccomand some to you. We hope to welcome you back next time. Kind regards, MY CLOUD Transit Hotel
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Cedric M

Very close to the airport that you can walk to it in under 10 minutes, ample parking space,and extremely helpful staff

Antwort des Unternehmens
Hi Cedric, thank you for your great review. We're happy to hear that you liked our accommodation. Kind regards, MY CLOUD Transit Hotel