Themenpark Bewertungen & Top Anbieter in Berlin

Merle B auf

Google

Es war eine super coole Erfahrung und ich würde es jederzeit wieder machen

Susanne P auf

Google

The concept and experience are very good. What I found extremely disappointing, was the total inflexibility concerning a voucher: we made a gift for Christmas years ago, but then the person whom we offered the voucher got a medical problem for more than nine month. After that came along period of lockdown due to covid. We could’ve had it refunded at that time, but found it was a tough moment for all of these enterprises in the entertainment branch. Today, I lay hand on the voucher again and even though it is long expired, I was asking if it could be extended for just two weeks from now, so the person (who is now in good physical condition), could use it. Despite my explanations the request was rejected. We are not talking about a large group or anything of real great money value. Just one ride for one person (would have brought others with him, but now will never go) It was just a kind gesture asked for. We had many of expired voucher experiences due to Covid. This is the only time I get a full rejection. Disappointing indeed.