Verteilung der Bewertungen
- Positiv
- 75%
- Neutral
- 2%
- Negativ
- 23%
Trustpilot- 909 Bewertungen
Google- 60 Bewertungen
Bewertungen
I would like to evaluate such a good service from end to end. The apartment is allocated to you with at least 3 months advance payment. From the first stage, you are always kept up to date via mobile application, e-mail and phone. The design of the house, the quality of the furniture, the selection was very good. There are more materials in the house than you need, and when you request it from customer service, you will be helped after a certain …
Good afternoon, thank you for giving me the opportunity to share my experience with Blueground, particularly regarding my recent reservation issues managed by Tabas. I believe this feedback will be valuable for enhancing your service. Booking and Initial Setup: I made a reservation on April 12th for a check-in scheduled for April 16th. The reservation was handled through Tabas, operating under Blueground. Everything initially seemed fine; I follo…
We urge you not to use Blueground This review will probably seem like an over-the-top complaint. But our otherwise decent stay with Blueground was marred by awful, borderline scammy, customer service. We stayed in the Blueground building in Roma Norte, Mexico City. The good: - Clean and comfortable apartment - Well equipped kitchen - Excellent location - Safe building with kind security staff - The building is kept clean The bad: - No cleaning eq…
I would leave 0 stars if allowed. Worse customer service ever. They are always in a meeting and never follow back up. Blueground had spaces in great buildings and if it’s an issue with the building, such as ac washer/dryer etc the building will fix it, not Blueground. That’s the only reason for any positive reviews. If you need something addressed that is a Blueground not building issue it will never be addressed or followed up on.
Very nice apartment! Perfect experience! Quite professional team! Thank you Blueground.
Great People at reception. Support team was amazing and arranged an early check in as my flight was arriving at 1am.
I stayed in a Blueground apartment for a year as I needed someone with all bills included for a short term work project. It was perfect for what I needed and the team were great with communication. Any issues were dealt with very quickly and easily over the app. The apartments are always furnished very well and modern. If you are looking for an easy no fuss stay would highly recommend
Blueground is great to comunicate with, through their app. When we encountered an issue with a blind, they quickly sent someone to fix it. They were very professional and responsive.
I rented an apartment in Athens for two months. As expected, it didn't quite match the spaciousness and cleanliness portrayed in the photos, but that wasn't a shocker. The apartment itself had been renovated, but the building it was in hadn't seen a facelift since the 60s. From day one, there were damages in the apartment, but I didn't bother reporting them assuming they were just part of the wear and tear of an old building. However, when I move…
Very good furnished apartment in a nice area of Zurich. Dog friendly with parking. Blueground were very quick to answer any questions.
Great apartment location. However, a number of maintenance issues in the apartment itself - clearly it had not been serviced in some time. They were remediated but highly disruptive to the stay. Cleaning was booked twice but failed to turn up. Showers needed servicing, dishwasher needed replacing, curtain rail came off the wall, stains on furniture and doors etc. No refuse or recycling instructions. Deposit not repaid within contractual period.
Everything is easy and employees are friendly and welcoming I will deal with this company for ever because it’s unique and honest